---
title: Texter Information Panel
description: The Texter Information Panel gives texters information they can use while handling replies.
---

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2. [Scale to Win Text](https://support.scaletowin.com/scale-to-win-text?hsLang=en)
3. [Creating Text Campaigns](https://support.scaletowin.com/scale-to-win-text?hsLang=en#creating-text-campaigns)

# Texter Information Panel

The **Texter Information Panel** gives texters information they can use while handling replies.

You can choose to show:

- **Texter Guidance:** Custom instructions, background, or other information texters may need.
- **Event Information:** Details from the Event connected to the campaign. This can include the Event name, type, date and time, description, RSVP link, and other Event details.

You can show either one or both. Event Information is only available when an Event is connected to the campaign.

### **Setting Up the Texter Information Panel**

To set up the Texter Information Panel on a campaign:

- Create a campaign.
- On the **Basics** step, scroll to **Texter Settings → Information for Texters**.
- Choose what you want texters to see: 
    - Turn on **Show texter guidance** to add custom information. Enter your guidance in the **Texter guidance** text field.
    - If an Event is connected to the campaign, turn on **Show event information** to show the Event details to texters.
- Continue setting up your campaign.

![](https://support.scaletowin.com/hs-fs/hubfs/undefined-Sep-02-2026-01-57-47-3640-PM.png?width=786&height=745&name=undefined-Sep-02-2026-01-57-47-3640-PM.png)

**Note:** You can add or edit Texter Guidance after a campaign has started. You can also turn Texter Guidance or Event Information on or off at any time. When you copy a campaign, these settings and the Texter Guidance copy over too.

### **View the Texter Information Panel**

Texters can view the Texter Information Panel from the **DETAILS** tab in a thread.

- Open a thread and select **DETAILS**.
- View any available **Texter Guidance** or **Event Information** below Contact Details.

**![](https://support.scaletowin.com/hs-fs/hubfs/undefined-Sep-02-2026-01-57-47-6375-PM.png?width=1171&height=334&name=undefined-Sep-02-2026-01-57-47-6375-PM.png)**

**Note:** If Event Information is enabled, texters can expand **Event Information** to view the details for the Event connected to the campaign.

**![](https://support.scaletowin.com/hs-fs/hubfs/undefined-Sep-02-2026-01-57-47-1123-PM.png?width=538&height=267&name=undefined-Sep-02-2026-01-57-47-1123-PM.png)**

- [Scale to Win Text](https://support.scaletowin.com/scale-to-win-text?hsLang=en#main-content)

    - [Getting Started](https://support.scaletowin.com/scale-to-win-text?hsLang=en#getting-started)
    - [Creating Text Campaigns](https://support.scaletowin.com/scale-to-win-text?hsLang=en#creating-text-campaigns)
    - [Navigating Your Menu & Features](https://support.scaletowin.com/scale-to-win-text?hsLang=en#navigating-your-menu-features)
    - [Integrations & Data Management](https://support.scaletowin.com/scale-to-win-text?hsLang=en#integrations-data-management)
    - [Best Practices, Troubleshooting & FAQs](https://support.scaletowin.com/scale-to-win-text?hsLang=en#best-practices-troubleshooting-faqs)
    - [Glossary](https://support.scaletowin.com/scale-to-win-text?hsLang=en#glossary)
- [Scale To Win Text | Phone Number Registration](https://support.scaletowin.com/scale-to-win-text-phone-number-registration?hsLang=en#main-content)

    - [10DLC](https://support.scaletowin.com/scale-to-win-text-phone-number-registration?hsLang=en#10dlc)
    - [Short Code](https://support.scaletowin.com/scale-to-win-text-phone-number-registration?hsLang=en#short-code)
    - [Compliance Guidelines](https://support.scaletowin.com/scale-to-win-text-phone-number-registration?hsLang=en#compliance-guidelines)
- [Scale To Win Text | Phone Number Types](https://support.scaletowin.com/scale-to-win-text-phone-number-types?hsLang=en#main-content)

    - [10DLC](https://support.scaletowin.com/scale-to-win-text-phone-number-types?hsLang=en#10dlc)
    - [Short Code](https://support.scaletowin.com/scale-to-win-text-phone-number-types?hsLang=en#short-code)
- [Scale To Win Text | Guides for Texters](https://support.scaletowin.com/scale-to-win-text-guides-for-texters?hsLang=en#main-content)

    - [Getting Started](https://support.scaletowin.com/scale-to-win-text-guides-for-texters?hsLang=en#getting-started)
    - [Texter View](https://support.scaletowin.com/scale-to-win-text-guides-for-texters?hsLang=en#texter-view)
- [Scale to Win Dialer](https://support.scaletowin.com/scale-to-win-dialer?hsLang=en#main-content)

    - [Getting Started](https://support.scaletowin.com/scale-to-win-dialer?hsLang=en#getting-started)
    - [Creating Call Campaigns](https://support.scaletowin.com/scale-to-win-dialer?hsLang=en#creating-call-campaigns)
    - [Features](https://support.scaletowin.com/scale-to-win-dialer?hsLang=en#features)
    - [Navigating Your Menu](https://support.scaletowin.com/scale-to-win-dialer?hsLang=en#navigating-your-menu)
    - [Managing Call Campaigns](https://support.scaletowin.com/scale-to-win-dialer?hsLang=en#managing-call-campaigns)
    - [Integrations & Data Management](https://support.scaletowin.com/scale-to-win-dialer?hsLang=en#integrations-data-management)
- [Caller Academy | Guides for Callers](https://support.scaletowin.com/caller-academy-guides-for-callers?hsLang=en#main-content)

    - [Getting Started](https://support.scaletowin.com/caller-academy-guides-for-callers?hsLang=en#getting-started)
    - [Making Calls & Clicking](https://support.scaletowin.com/caller-academy-guides-for-callers?hsLang=en#making-calls-clicking)
- [Billing](https://support.scaletowin.com/billing?hsLang=en#main-content)

    - [Setting up your billing portal](https://support.scaletowin.com/billing?hsLang=en#setting-up-your-billing-portal)
    - [Payment Methods](https://support.scaletowin.com/billing?hsLang=en#payment-methods)
    - [Understanding Charges](https://support.scaletowin.com/billing?hsLang=en#understanding-charges)

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